At Plata Jewel, we understand the importance of delivering your orders quickly and safely. Our primary goal is to give you the best possible shipping experience. We are committed to giving our clients the greatest shopping experience possible, from exploring our assortment of silver jewellery to delivering their products. This shipping policy covers our procedure for delivering your orders to you. We believe that this information will assist you in making smart decisions regarding your orders and ensuring a seamless and satisfying delivery experience.

To ensure that your product is delivered on time, please complete the following details when entering your shipping address and phone number:

• Make sure your shipping address is complete and correct, including the recipient’s name, street address, city, state/province, zip/postal code, and country.
• Check to ensure that the phone number you give is correct and up to date. This is especially crucial for on-time delivery.
• If shipping to a business address, provide the company name as well as any relevant department or suite information.
• Orders may be misrouted if any shipping-related information is incorrect.
• We may need to contact you regarding delivery issues.

You can assist guarantee that your goods are delivered on time and at the proper address by following these tips.

Shipping Procedure

Order Placement: Place your order online by selecting the things you want to buy and adding them to your shopping cart. After reviewing your order, continue to the checkout page to input your payment and shipping information.

Payment Processing: Your payment will be completed once you have submitted your information and verified your order. We accept Credit Cards, UPI, and different Debit Cards, among other payment options. You can also choose COD.

Order Confirmation: You will get an email confirmation of your order after your payment has been received. This email will contain your order number as well as a breakdown of the products you ordered.

Order Processing: Our team will process and prepare your order for dispatch as soon as we get your order. This might entail packing and labelling your product and box.

Shipping: Your order will be dispatched ASAP. We work with a number of reputable shipping companies to ensure on-time and secure delivery.

Tracking Information: When your order is dispatched, you will receive an email with a tracking number and a link to track your shipment. You may also track your order, by entering your account on our website.

Delivery: Your order will be delivered to the address provided during checkout. If you are not available to receive your delivery, the delivery person may call you to reschedule the pickup.

Shipping Cost

Plata Jewel is happy to say that we offer free delivery in India on all items. Customers may enjoy fast and trustworthy shipping on all orders, with 1299 minimum purchase requirement and no hidden costs. However, free delivery is only offered for the first exchange request; if the item has to be exchanged a second time for any reason, the client must pay an additional shipping price.

We are making it easier and cheaper for customers to purchase the latest silver jewellery and accessories by offering free delivery. You may enjoy fast and convenient shipment straight to your door, whether you’re searching for a particular present for a loved one or simply treating yourself to something new. So, why wait? Begin shopping with Plata Jewel, India’s premier online retailer of silver jewellery and accessories, today and take advantage of our free delivery on all orders.

Shipping Destinations

All of our orders shipped across the country are free of charge. We only provide free delivery inside India on all of our products. We are devoted to getting your item to you in a quick and efficient way, whether you are in a metropolitan city or a distant rural location.

We work with many reputable delivery services to provide reliable and cost-effective delivery to all regions of India. From the hectic streets of Mumbai to the quiet villages of the Himalayan foothills, we are committed to providing the finest care and attention to our customers.

You can easily trace the progress of your order from the time it leaves our warehouse until it arrives at your door with our online tracking system. This enables you to keep informed and up to date on the progress of your delivery. So, if you want a quick and economical buying experience with fast and dependable shipping anywhere in India, Plata Jewel is the place to go. Shop with confidence, knowing that no matter where you are, we have you covered.

Processing Time

The processing time for an order on Plata Jewel varies based on a number of factors, including the order’s size and intricacy, stock availability, and order volume. Orders are typically processed within 1-2 business days after confirmation of the order, after which they are packaged and dispatched to their final destination. If there are any delays or problems with your order, our customer care staff will contact you to provide an update and any support that is required.

It should be noted that processing time does not include delivery time, which is determined by the shipping method chosen and the destination. We are dedicated to delivering rapid and efficient service to our clients, and we will do all necessary to guarantee that your purchase is processed and delivered as soon as possible.

Delivery Time

During the checkout process, you will be able to see the expected delivery date for each product. This will give you an estimate of when to expect your arrival and will help you to make arrangements for it. For example, standard delivery may take 3-7 business days to deliver. This is just an estimate, and it may change based on the location and other circumstances outside our control. However, we will send you an email with a tracking number and a link to follow your shipment once your order has been dispatched. This will allow you to track the progress of your shipment.

Self Pickup

If you live close to our location, we may organise a self-pickup for you if you need your item sooner than the estimated delivery time. Simply send us a copy of your receipt through the mail (i.e. Order Invoice). Your order will be ready for self-pickup in 2 to 3 business days. Just visit our office and get your product in your hands.

Delays

Delays can occur throughout the shipping process sometimes, and while we try our utmost to assure timely and safe delivery, some factors may cause a delay. Some of the most common causes of delivery delays are:

Inclement Weather: Severe weather conditions such as storms, hurricanes, and blizzards can impact the delivery of packages.

Postal Strikes: Postal worker strikes can disrupt the delivery of packages and cause delays.

Unforeseen Circumstances: Other unforeseen circumstances such as natural disasters, security alerts, and border closures can also cause delays in delivery.

If your order is delayed, please contact us and we will try our best to fix the situation as soon as possible. We appreciate your patience and understanding in these situations. Please keep in mind that delivery dates are simply estimates, and Plata Jewel is not responsible for any delays caused by third-party service providers or other reasons beyond our control.